Stunning hotel, picturesque setting, fabulous facilities, lovely buffet breakfast, helpful staff with luggage, potential to be top resort in the area.

Even the Diqing Shangri-La airport was not so far. There was free WiFi available. Stay there and enjoy your Shangri-La weekend

We visited that hotel before and we loved the food and facilities. We had access to free Wi Fi throughout the property. Welcome base for city break in Shangri-La. It is so close to the airport.

Nothing that i didnt like.

The resort's location is superb, offering amazing sightseeing opportunities around Napa lake. The facilities are new and useful, keeping guests warm at night. The staff is friendly and helpful. The view from the room is superb, offering a relaxing and comfortable stay.

Nothing could have been better.

The resort, located near the beautiful Napa lake, offers breathtaking views of the surrounding mountains. The rooms are comfortable and well-maintained, providing a cozy atmosphere for a relaxing stay. The staff provides excellent service, going above and beyond to ensure a pleasant experience. Guests can enjoy a delicious breakfast buffet, with a variety of options to choose from. Additionally, the resort offers useful facilities such as a restaurant and warm amenities for chilly nights.

The language barrier with the staff can pose a slight inconvenience for non-local guests.

The hotel facilities were modern and impressive. the breakfast had a wide range of options and was enjoyable. the location was close to popular tourist attractions and had stunning mountain views. One added bonus was the spa facilities available to guests, which allowed for a relaxing and rejuvenating experience.

The language barrier proved to be an issue with some staff members. Communication was difficult and sometimes frustrating.

We recently stayed at a resort that was perfect for a romantic escape. The facilities were outstanding, particularly the spa which had a variety of treatments that we both enjoyed. The location of the resort was also ideal, as it was nestled in a picturesque setting with stunning views of the snowy mountains and a serene lake. the staff were extremely friendly and helpful with anything we needed.

Despite the wonderful experience we had, there were a few drawbacks. some parts of the resort were still under construction, which detracted from the ambiance a bit.

We had a mesmerizing stay at this hotel. The location, nestled by Napa lake, was simply breathtaking. The snow-covered mountains in the background created a picturesque setting. The hotel facilities were top-notch, offering a 5-star experience. The cleanliness of the resort was impeccable, making us feel comfortable and at ease. The staff was extremely friendly and helpful, going above and beyond to ensure our stay was enjoyable. Additionally, the buffet-style breakfast provided a wide variety of delicious options.

Nothing that we didn't like.

Spent Christmas here and it was amazing! Loved the two complimentary drinks at check-in and the Christmas dinner. The location was perfect with stunning views of the mountains and lake. The indoor pool was also a great bonus for the chilly weather.

The language barrier was a bit tough as staff had limited English skills. It made communication difficult and delayed some requests.

This place is simply mesmerizing. The location is absolutely superb, with breathtaking views of the snow-covered mountains and the picturesque wetland. The facilities in this hotel are top-notch, providing enhanced comfort and luxury. The staff here are extremely attentive and helpful, ensuring that you have a pleasant stay. The rooms are well-appointed with modern amenities, including ironing facilities, a mini-bar, and a sitting area. The restaurant offers a wide variety of delicious options for breakfast, and the service is impeccable. The wi-fi in the rooms is reliable, allowing for seamless connectivity.

The staff's English language skills could be improved.

I was amazed by the stunning views from our room at High Mountain Resort. Watching the snow-covered wetland against the backdrop of white mountains was truly mesmerizing. The staff provided excellent service and made our stay unforgettable. If you're visiting this area, High Mountain Resort is the place to stay.

Stunning location, mesmerizing views, helpful staff, fabulous facilities, 5-star experience, attentive service.

All was good.

The view from our room was absolutely superb, providing a picturesque and relaxing atmosphere. The staff service exceeded our expectations, offering excellent service that even surpasses some 5-star hotels. We were impressed by their attentiveness and willingness to assist us with anything we needed. The facilities and amenities here were top-notch, providing enhanced comfort and luxury. Our room had ironing facilities, a mini-bar, a sitting area, a dressing area, and an in-room safe. Moreover, the dining table and free Wi-Fi in the room were added bonuses. We were also delighted to find that the room was well-equipped with modern amenities such as a television, an AM/FM alarm clock, and a flat-screen TV. The parquet floors added a touch of elegance to the room decor. the hotel provided us with a truly luxurious experience.

Families will find this place to be highly recommended.

The location of the hotel provides breathtaking views of the surrounding landscape, including a picturesque setting with a snow-covered mountain backdrop and the first snow of the season. the staff at the hotel are friendly and offer excellent service, exceeding expectations and providing assistance whenever needed. the facilities and rooms are of a high standard, with comfortable and relaxing accommodations. the breakfast buffet offers a variety of options to choose from, ensuring a satisfying start to the day.

The language barrier can be a challenge, as some staff members are unable to speak English fluently.